Privacy Policy

Effective date: November 9, 2026

Rock'n'Bowl® ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website, buy tickets, inquire about events, or sign up for text messages.

This policy covers:

Rock'n'Bowl® New Orleans, operated by Ye Olde Memories LLC, 3016 S Carrollton Ave, New Orleans, LA 70118
Rock'n'Bowl® de Lafayette, operated by Rock'n'Bowl de Lafayette LLC, 905 Jefferson St, Lafayette, LA 70501

Information We Collect

We may collect information you provide directly, including:

Name, email address, phone number, and message content when you submit a website form, event inquiry, or contact request
Purchase and order details when you buy tickets or related products through our ticket partners
Mobile phone number and opt-in consent when you text JOIN to sign up for Rock'n'Bowl® Show Texts
Other information you choose to share with us

We may also collect limited technical information automatically when you visit our website, such as browser type, device type, approximate location derived from IP address, pages viewed, and referring URL. This information helps us operate and improve the site.

How We Use Information

We use the information we collect to:

Respond to inquiries and provide customer support
Process ticket purchases and related requests
Send show and event announcements you opt into by text
Operate, maintain, and improve our website and services
Comply with legal obligations and protect our rights and venues

We do not sell your personal information.

Sharing of Information

We share information only as needed to run our business:

Service providers who help us operate our website, process payments or tickets, send email or text messages, or provide analytics and hosting, under agreements that limit how they use your data
Legal and safety disclosures when required by law, court order, or to protect the rights, safety, or property of Rock'n'Bowl®, our guests, or others
Business transfers if we are involved in a merger, sale, or similar transaction, subject to this policy's protections

Text Messaging and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and Analytics

Our website may use cookies, pixels, or similar technologies, and may use common analytics tools, to understand how the site is used and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and text programs are directed to a general audience and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

Your Choices

Text messages: Reply STOP to any Rock'n'Bowl® Show Texts message to cancel. Reply HELP for help. You may also contact us at the email below.
Email and forms: You may ask us to update or delete information you provided by contacting us.
Cookies: Manage cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will change when we do. Continued use of our website or text programs after an update means you accept the revised policy.

Contact Us

Questions about this Privacy Policy or your information:

Email: music@rocknbowl.com

Rock'n'Bowl® New Orleans
Ye Olde Memories LLC
3016 S Carrollton Ave
New Orleans, LA 70118

Rock'n'Bowl® de Lafayette
Rock'n'Bowl de Lafayette LLC
905 Jefferson St
Lafayette, LA 70501